Return policy

1. Cancellation Policy

  • Customer Cancellations:

    • Orders can be canceled within 24 hours of placement for a full refund, provided they have not been shipped.

    • To cancel an order, contact us at office@farmdrop.in or call us at +91-08750503276​

  • Company Cancellations:

    • We reserve the right to cancel orders due to reasons such as product unavailability, inaccuracies, or payment issues. In such cases, a full refund will be issued.​

2. Refund Policy

  • Eligibility for Refunds:

    • If you receive a defective or damaged product, please contact us within 3 days of delivery with photographic evidence

    • Incorrect or missing items reported within 3 days of delivery are eligible for replacement or refund

  • Non-Refundable Situations:

    • Perishable goods like ghee cannot be returned once opened, unless they are defective or damaged.​

    • Sale items are not eligible for refunds.​

  • Refund Process:

    • Approved refunds will be processed to your original payment method within 7 business days

    • If you haven't received a refund within this timeframe, please check with your bank or payment provider